Read Our Washington, D.C. Hotel Reviews or Leave Your Own

Clean, safe and great service!

It's a good place I enjoyed myself.

It's a good place I enjoyed myself.

We were not expecting the hotel room to have no AC. When we called the front desk in the evening to ask about it, the female manager who answered (I won’t name names) was extremely rude and simply said, “Just open the window.” We were shocked by her response and tone, and when we asked for clarification, she continued to be unhelpful and dismissive. However, the next morning, the Peter, also a manager called us directly, apologized sincerely, and took the time to listen and understand our concerns. That’s what I call true customer service and good communication. He even offered us a different room, which we greatly appreciated. We personally thanked him for his professionalism and support. Also want to appreciate the front desk staff member, I believe her name was Christy, for being so kind and helpful!

Great location and a nice bargain for DC. The hotel is nice, comfortable with clean large rooms. The area is quiet but we were able to walk to a few restaurants and also to the main tourist attractions (Lincoln Memorial, Mall, etc) and to the Kennedy Memorial Concert Hall (our destination). Few items to keep in mind… Parking at the hotel is pricy but we were able to park right on the street (on the weekend) right in front of the hotel. The hotel has two entrances and one is not accessible (stairs and no ramp to reach the elevators which are up a few steps from the lobby). Check in was easy and they explained that there is an accessible entrance from the garage, it we found out the other side entrance has no stairs in front. The two entrances did cause some confusion with one of our Uber drivers, but it was manageable. The room does not have a refrigerator, and one has to call the front desk for ice. Not a big deal, but something to know if you, like us, like cold water/beverages in your room. Lastly, the tv is terrible. They need to upgrade.